Skip to content
Willowspan

Support

Find the answer, then check the work

The workspace explains each input where you use it. This page points to the deeper arithmetic, account controls, and data paths when you need more than that.

Last updated August 17, 2026

Start with a plan

Build a free plan from the worked example already in the workspace. You can replace its components, units, balance, contribution, and project timing without creating an account.

Scenarios are safe to explore: they do not change the plan itself until you deliberately apply one.

Check a calculation

The published methodology documents the forecast conventions, inflation, percent funded calculation, and funding-goal solvers. The percent funded calculator shows the single calculation line by line and needs no account.

If a project line looks surprising, check its base cost, source year, inflation rate, and scheduled year first. Those are the figures the forecast uses.

Accounts and billing

Without an account, the plan stays in this browser. Signing in uses Firebase Authentication. After signing in, choose Save to my account; Cloud Firestore then keeps the account-backed plan and membership data for the board.

Association owners can use Billing to review or manage a subscription when billing is configured on this deployment. When it is not configured, associations remain on the free tier and nothing can be purchased.

Storage, packets, and exports

Self-service export provides complete plan-and-scenario JSON, plus component and current-forecast CSV, on every tier. It does not include account, authentication, membership, invitation, or billing metadata. A board packet or workbook is sent to the server for transient rendering, returned as a file, and not stored there by the rendering endpoint. Account-backed plan data is stored separately in Cloud Firestore so it can survive a change of computer or treasurer.

Clear this site’s data in your browser to remove a browser-only plan. The privacy policy explains account-backed deletion, including the live-subscription condition, in full.

What Willowspan can answer

Willowspan produces a funding plan from figures you supply. It is not a reserve study and does not provide legal, accounting, tax, engineering, or investment advice. It does not decide statutory compliance or financing eligibility.

Use your association’s attorney for legal requirements, a qualified reserve professional or engineer for work that requires professional preparation or verification, and your lender for eligibility questions. The terms of use state the product boundary and forecast limitations.

Contact

Support contact details are not configured on this deployment of Willowspan. Use the support channel provided by your Willowspan deployment; the self-service paths above remain available.